🎉 [Sorteo Prime Day] ¡Gracias por formar parte de Dreame!
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aMG
20 Piso
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KW583850
21 Piso
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Pilar Martínez
23 Piso
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Taya
24 Piso
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In addition, please clean the line laser sensor and the aluminum lens on the robot. If these components are dirty or covered with dust, the robot may incorrectly identify obstacles, which can affect its navigation and cleaning path.
15-7-2026 10:43
 ES
TraducirWe also recommend checking whether there are any abnormalities with the current map, such as overlapping or misaligned areas. If the map is inaccurate, the robot's positioning may be affected, causing it to clean only the perimeter while missing the center of the room. In this case, please try restoring the map or creating a new map and then observe whether the issue improves.
15-7-2026 10:43
ES
TraducirHello, based on your description, we recommend first checking whether there are any factors at the entrance of the room or within the room that could affect the robot’s ability to enter or navigate properly. For example, please check if there are obstacles such as high-pile carpets, cables, or a high threshold that may prevent the robot from accessing the room and completing the cleaning task.
15-7-2026 10:43
ES
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Sureña
26 Piso
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ODA
27 Piso
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